SHIPPING

All standard shipping is sent via Australia Post.

We aim to have orders packed within 1-2 business days. 

Expect delivery within 2-5 business days within Metropolitan areas.

Regional destinations may take up to 7 business days.

RETURNS

Our goal is for you to be completely satisfied with any item that you purchase from smallpawsco. We understand that you may want to return a product that you have purchased.
 

You are entitled to a refund or replacement when the item is

 

  • faulty or of unacceptable quality

  • Does not match the description or sample

  • Is unfit for the intended purpose (i.e. does not do what it is meant to do)

  • Is not delivered in a reasonable time frame

  • Proof of purchase must be provided (proof of purchase details are outlined above)

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