All standard shipping is sent via Australia Post.
We aim to have orders packed within 1-2 business days.
Expect delivery within 2-5 business days within Metropolitan areas.
Regional destinations may take up to 7 business days.
Our goal is for you to be completely satisfied with any item that you purchase from smallpawsco. We understand that you may want to return a product that you have purchased.
You are entitled to a refund or replacement when the item is
faulty or of unacceptable quality
Does not match the description or sample
Is unfit for the intended purpose (i.e. does not do what it is meant to do)
Is not delivered in a reasonable time frame
Proof of purchase must be provided (proof of purchase details are outlined above)